Frequently Asked Questions

Yes, all of our gemstones are 100% natural and authentic.Each gemstone is carefully selected and inspected by our team to ensure that it meets our rigorous standards for quality and authenticity.

You can have the gemstones tested at any independent gemological organization or laboratory. 

No, we do not offer customization for our jewelry pieces at this time.

Yes, we offer a 14-day return or exchange policy on all of our products. Please see our Returns and Exchanges page for more information.

We utilize Iyzico payment services to ensure secure transactions. We accept a wide range of payment options, including most major credit cards such as Visa, Mastercard, Maestro, and American Express.

Natural gemstones are delicate and require special care. We recommend avoiding exposure to harsh chemicals and extreme temperatures, and regularly cleaning your jewelry with a soft cloth and mild soap and water.  Please visit our jewelry care page more information.

Our customer service team is available to answer any questions or address any concerns you may have. You can reach us by email at hello@antrejewelry.com or through our contact form on the website.

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